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Most orders are filled and ready to ship 1-2 business days after receipt.
We ship using USPS Priority Mail, and most orders are delivered within 2-3 days of shipping.
Personalized products are non-returnable unless they were made incorrectly, or have a defect in material or workmanship.
Refund or replacement will be determined on a case by case basis for requests submitted within 30 days of original purchase date.
With all that being said, we want happy customers who spread the good word about our product and service,
so feel free to contact us if you have a problem with your order.